Centro Medico Santagostino
The only chain of private clinics in Italy
offering high quality services at affordable prices.
Challenge
The Italian National Health Service (SSN) suffers from a lack of specialised services and waiting times are currently extremely long. In addition services from the private sector are often very expensive.
Intervention
- CMS has a chain of clinics offering the primary medical services:
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In areas covered or not so well covered by the SSN
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High quality offering at prices that are far lower than the market standard
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Using an innovative model of managing patients during the whole diagnostic and treatment cycle.
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Impact
- Wide availability of health services: pricing, at €60 per visit, has not been changed since 2009.
- Waiting times for a visit do not exceed 3 days, a saving of 80 days compared to the public sector.
- High level of satisfaction among patients (complaints stand at 0.18%).
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